Shipping and Returns

Shipping Times

We offer several shipping options within the United States.

USPS Standard Shipping, Continental US  |  3-7 Days
USPS Standard Shipping, Alaska and Hawaii  |  7-28 Days
UPS Ground  |  3-7 Business Days
UPS 2nd-Day Air  |  2 Business Days
UPS Overnight  |  next business day

International shipping times vary. Please email orders AT leeandlow.com or call 212-779-4400 option 3 for assistance.

General Returns Policy
It is easy to return an item if you are not satisfied with your order. Please call (toll free) 1-888-320-3190 option 3 or email us at orders AT leeandlow.com to obtain a Return Merchandise Number (RMA).

We will issue a refund for items returned within 45 days of purchase.

Upon receipt of your items, we will issue a refund to your original form of payment.  Most refunds will appear on your credit card statements within 10-15 business days, with processing times varying between the issuing financial institution of your credit card. Items must be returned in their original condition; shrink-wrapped products must be unopened. Books can be mailed with the original packing slip to:

Lee & Low Books
Returns Department

95 Madison Ave, Suite 1205
New York, NY 10016

We'll notify you via e-mail of your refund once we've received and processed the returned item. If your return is returned to us after 45 days, we regret that we cannot issue a refund or send the merchandise back to you. Please note: ALL Shipping charges are non-refundable. The customer is responsible for return freight charges.

Contact Us

Telephone: (212) 779-4400 x 28

Email: customer.support[at]leeandlow[dot]com

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