Shipping and Returns
We offer several shipping options within the United States.
USPS Standard Shipping, Continental US | 3-7 Days
USPS Standard Shipping, Alaska and Hawaii | 7-28 Days
UPS Ground | 3-7 Business Days
UPS 2nd-Day Air | 2 Business Days
UPS Overnight | next business day
International shipping times vary. Please email orders AT leeandlow.com or call 212-779-4400 option 3 for assistance.
General Returns Policy
It is easy to return an item if you are not satisfied with your order. Please call (toll free) 1-888-320-3190 option 3 or email us at orders AT leeandlow.com to obtain a Return Merchandise Number (RMA).
We will issue a refund for items returned within 45 days of purchase.
Upon receipt of your items, we will issue a refund to your original form of payment. Most refunds will appear on your credit card statements within 10-15 business days, with processing times varying between the issuing financial institution of your credit card. Items must be returned in their original condition; shrink-wrapped products must be unopened. Books can be mailed with the original packing slip to:
Lee & Low Books
95 Madison Ave, Suite 1205
New York, NY 10016
We'll notify you via e-mail of your refund once we've received and processed the returned item. If your return is returned to us after 45 days, we regret that we cannot issue a refund or send the merchandise back to you. Please note: ALL Shipping charges are non-refundable. The customer is responsible for return freight charges.